Effective Date: January 26, 2025

Welcome to GetAlphaRizz.com! We value your trust and want to make sure you know exactly how your Alpha Rizz order will get to you. Below, you’ll find all the details about our shipping process. If you have any questions, feel free to contact us via Chatbot or at hi@getalpharizz.com. 

We process and ship orders quickly, so you can start your Alpha Rizz journey ASAP. Here's how long delivery usually takes: 

• US Domestic Regular Shipping: 3-5 business days 

• US Domestic Express Shipping: 1-3 business days 

• International Shipping (Zone 1 - Canada): 7-14 business days 

• International Shipping (Zones 2 & 3 - Europe & Asia-Pacific): 10-20 business days. 

Note: Orders are processed within the first 1-2 business days after purchase. Shipping times do not include customs processing times for international orders.

We keep shipping simple: 

• US Standard Shipping: $4.90 

• Free Shipping: Available for orders of $89 or more (US only). 

• International Shipping: Costs vary based on location. Check rates at checkout. 

• We currently ship to a number of regions world, including the U.S., Canada, Europe, and Asia-Pacific. 

• We do not ship to P.O. boxes, military addresses (APO/FPO), or embargoed countries.

We want you to receive your order in perfect condition! 

• Lost Packages: If your order hasn’t arrived within 14 days of the expected delivery date, contact us at hi@getalpharizz.com. 

• Damaged Packages: Send us an email with photos of the damage within 14 days of receipt.

• Customers are responsible for paying any applicable customs duties or import taxes. 

• Delivery delays due to customs clearance are beyond our control. Please check your country’s customs policies before placing an order.

If your package is undeliverable due to an incorrect shipping address: 

• Reshipment is available at the customer’s expense. 

• Confirm your shipping information before completing your order to avoid issues.

For details on returns and refunds, refer to our Refund & Return Policy.

• Order Confirmation: You’ll receive an email or SMS confirming your order details. 

• Tracking Information: Tracking links will be provided once your order is shipped.

Sometimes, things happen that are out of our control – like bad weather, natural disasters, or carrier strikes. These events may cause shipping delays, but we’ll do our best to keep you updated.

Q: How much does shipping cost? 

A: US standard shipping is $4.90. Orders over $89 qualify for free shipping! 

Q: Do you ship internationally? 

A: Yes! We ship to select international locations, including Canada, Europe, and Asia-Pacific. 

Q: Can I track my order? 

A: Absolutely. You’ll receive a tracking link via email or SMS after your order ships. 

Q: What if my package is lost or damaged? 

A: Contact us within 14 days of the expected delivery date or receipt. We’ll work with the carrier to resolve the issue promptly.